We always advise using our website to design your own model. Once we received your request, we will get back to you and discuss all the product details. When everything is confirmed, and final product is known, we will prepare the purchase documents. You will receive the invoice ONLY by email. Once the advanced payment is received, the production is started. As soon as the product is finished and verified, the pictures are sent to the customer. After the balance payment is made (+transportation costs are covered), the product is shipped to the requested address.